Modern businesses can’t afford for customer service to be an afterthought. Why? Because bad customer service is bad for your reputation....

Being in customer service requires a lot of traits in order to maintain professionalism in the workplace, especially being polite and...

The digital world has been relevant and people usually stay longer virtually compared to being in a site physically. Twenty-some years...

Opening a sale is pretty much an exciting business to get into, salespeople usually enjoy the sales talk that they need to have as a way...

Closing a sale is one of the difficult things to settle as a salesperson. Salespeople spend a lot of time trying to close the deal. Here...

As time passes, benchmarking and online endorsement become more and more relevant due to the advanced technologies that are used in...

The usage of live chatting customers became prominent as we take our step to demand economy which the usage of e-commerce is more...

Customer support has gained a somewhat controversial reputation over the years. While being the single most important way to resolve any...

One of the best ways to get noticed is by implementing a digital marketing strategy. Having a strong online presence helps business...

If you're not new in the Business industry, Mancao E-connect Business Solutions is here for you to help you become a pro customer agent!...